Return/ Exchange Policy


Returns
Crownd Kidz offers a 15 day return policy ( from date of receipt) for store credit only. If 15 days have gone by since your date of receipt, unfortunately we can’t offer you a refund or exchange. We do not offer free returns at this time and customers are responsible for shipping cost.
To be eligible for a return, your item must be unused and in the same condition that you received it. We will reserve the right to request pictures, in situations where applicable to verify any claimed damages/ manufacturer defects or wrong items sent.
All sale items, products marked as final sale, shoes, and accessories are FINAL sale.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be accepted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Store credit will be issued within 24 hours from inspection.
Shipping
To return your product, you should mail your product to: 312 SW Greenwich Dr. Suite 547 Lee's Summit, MO 64082
If you have questions regarding our return policy, please email us at info@crowndkidz.com.